Chicago based UX researcher

Skill Set

UX Qualitative Research:

  • Design thinking workshop facilitation, heuristic evaluations, accessibility audits and evaluations, competitive analysis

  • Baseline and benchmark testing

  • Ethnography, diary studies

  • Focus groups, in-lab moderated usability testing, remote moderated/ unmoderated studies

  • Conditional based surveys, open & closed card sorting, tree tests, click tests, intercept testing

  • Journey & process mapping, personas, empathy mapping, highlight video reel, Key findings summary, Full insights report

Digital Accessibility:

  • build inclusive culture and maintain compliance through cross functional groups

  • WCAG 2.0 expert evaluations

  • Accessibility specific user testing

Project Management & Technical:

  • Client relationship management, project scoping and bidding, recruit management, resource and timeline management

  • Usertesting.com, Userzoom, Dscout, Qualtrics, Sketch, Zeplin, Trello

  • Axure, InVision, Balsamiq, Proto.io

  • Final Cut Pro, Photoshop

  • Basic HTML, CSS

  • Microsoft Office Suite